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CRC Announces New Contractor for Conditional Payment Recovery

As many of you know, we perform conditional payment searches and handle conditional payment recovery demands for our clients as part of our Medicare Secondary Payer practice. As of 2/12/18 the Commercial Repayment Center (CRC) will have a new CRC contractor, Performant Recovery Inc. There will be a “dark days” transition period from 2/9/18 to 2/12/18, so we would ask that any conditional payment reimbursement requests (CPN, CPD, NOI, Referrals to Dept. of Treasury) that are due from 2/9/18 to 2/12/18 be referred to us for handling in advance of 2/9/18 so that we can be sure they are timely filed.

The contractor will have a new address and fax as of 2/12/18:

Medicare Commercial Repayment Center – NGHP ORM
PO Box 269003
Oklahoma City, OK 73216-9003
FAX  (844) 315-7627

The call center number will remain the same (855) 798-2627.

The CMS conditional payment recovery process will remain the same, as the processes (Section 111 reporting, letters of authority, deadlines, etc.) are dictated by CMS, not the contractor in place at a given time.

Cases that are pending with CGI Federal (the current contractor) will be transferred to Performant Recovery.

Should you have any questions, please do not hesitate to contact Nicole Graci at ngraci@hwcomp.com or 716-852-5200.

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